Frequently Asked Questions

• Are You Qualified to Do The Locksmith Job?

  Of course, we are licensed to do the job and have all the necessary qualifications to perform the job efficiently. We possess a Victorian security license and also is currently a white card holder (construction industry induction).

• What Payment Methods Do You Accept?

  You can pay in cash for making the payment upon completion of the job. We also accept payments through credit cards.

• Can You Send Me The Invoice Later?

  Well, it is not possible as all the services need to be paid for when the job is completed. Only if there is a prior arrangement with the management can then only be an invoice sent later for payment. We accept credit cards for payment. Also, we can take cash payment on completion of the job.

• Do You Provide Emergency Locksmith Services and How Much Do I Need to Wait?

  We inform you about the expected time of arrival and in case of emergencies, we try to reach your location as soon as possible. However, the arrival time does depend on the location as well as the traffic conditions.

• How Much Do I have to Pay for Availing Your Services?

  Each service is priced differently and also the price for parts, locks, keys, etc is something that cannot be simply stated beforehand, and hence we need to get detailed information about your requirements. Also, in case of issues with locks like a lockout, etc we can quote by getting pictures of the lock, etc.

• Will My Car be Damaged In Case of Resolving a Lockout?

  There will be no damage to your car in case you are locked out of the car, call us to avail of our services.

• Do I Need Provide Ownership Proof of Car or House if I am Locked Out?

  We don’t require your ownership proof but we certainly require your identity proof as there are certain situations where one needs to open a car or lock the house but they are not the owner. There are certain situations when an individual is not in ownership but still can legally operate a car or get inside a house.

• The Problem has been Resolved. I want to cancel the Services!

  Certainly, you can cancel the services but you will be required to pay the cancellation fees. We will inform you of the same once you book our services.